Flowers can be exchanged before cutting the stems.But sales is final after arrangement or delivery is made.Our flowers can last up to 7 days with proper care.It is the responsibility of the recipient to follow the care instructions provided by us.Bella Floral Gifts reserves the right to substitute blooms with a similar “look” and feel when a particular flower is out of stock or not in season. This is to ensure our customers special day is not ruined.We will do our utmost best to make the arrangement as close as possible to the advertised picture.Please contact us immediately if you are not satisfied with any of our product.
Delivery Policy
We are unable to guarantee deliveries at a specific time, however, you may select a delivery time frame when completing your order and we will do our best to deliver your order within your preferred time frame.We may need to contact the recipient to ensure someone will be home or at the proposed location to accept delivery.In the event that no one is at the delivery location, the order will be returned to the store, and the sender or receiver will have the option of pickup or delivery with an additional charge.
